- Item Type: Kitchen Knives Set
- Blade Material: Zirconium Oxide
- Handle Material: ABS, TPR Plastic
- Certification: EEC, CE / EU, SGS, LFGB, CIQ, FDA
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of erjo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erjo.com.sg
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
16 reviews
100% of buyers enjoyed this product!
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This is the second batch of knives. From the first part broke, the part flared up in the dishwasher, but for such a price the crash test was excellent: now on my own experience i know what to do with them. I hope the new will last a long time))). On the second photo below the knife from the first batch, it is about a year old, glued after the dishwasher, but still sharp))). About delivery i will not write, the main thing that came) the store wrote himself, extended the terms.
very good product ,really I was cutting some vegetables and I cut my finger
Good goods. It's been 1,5 months.
Five weeks on the way to mo. Packaging is good, everything is whole. Knives liked. I recommend.
Very good goods. This time the same store very responsibly approached the packaging and selection of goods. Everything came well, whole, without damage. Thank You
Delivery is long, knives are excellent! The gift is useless, does not hold on the finger. You can take!
Knives are good, liked. All as in the photo. Sharp. Come quickly.
Went a long time but came good quality
Delivery exactly two months, tracked by parts. the knives are cute, packed in a puffy and vacuum, in the case has not yet tried, but at first glance sharp
Knives are perfect! I'll order more. Seller recommend.
Knives did not come this time, but this store ordered the third time. Knives are good, only you need to carefully use. For 6.53 $ i recommend.
Walked for a long time, tracked all the way, the quality is good, you can take it, cut normally, as a gift the nozzle on the finger
Delivery month. I take the second set, the knives are sharp, comfortable, but very fragile, so i cut only vegetables, soft meat and soft cheese.
A set of good, sharp knives, that's what i wanted.
Knives are excellent, beautiful and light. Fast delivery to ukraine, i order another batch!
Ordered 17.02 received 14.03 ukr. mail. packing is super, in the way was tracked. on quality-in kind of nrmmalnoe in the process of exploitation will be visible. otsign. store recommend.