Size Info:
| Size (cm) | 8 | 9 | 10 | 11 | 11.5 | 12.5 | 13 | 1 | 2 |
| Length | 16 | 16.5 | 17 | 17.5 | 18 | 18.5 | 19 | 19.5 | 20.5 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The daughter is delighted exactly what she wanted
Spectacular The shoes were a real surprise for my baby girl, a little wide but better calzano perfectly and can use longer, advice store Thank you so much. Leonardo.
Super cute my daughter very happy thank you
Very beautiful, even more than in picture. However do measure foot for accurate size, as I went by size conversion from US to Chinese and still it was a bit bigger for my toddler.
Shoes look great, like a princess. It is a pity that it is not skin, and it is not known how children's legs will feel. Maybe they'll sweat. But the appearance is beautiful. Walked for a long time. The size corresponds to the size grid.
The shipping is fast and the product is also good.
the shoe is beautiful jus as described fast shipping highly recommend store, my only problem was that the shoes is so big for my daughter i thought the size is for 2.5 was for baby size not knowing it for children sizes but i will save it for her. the shoes is beautiful tho i really liked it
I order a second pair. I really like my daughter. Straziki shine very much, but fall off when you wear it. We like it!!! For this amount --- very elegant on the way out. Thank you!
Beautiful
Shipping fast, size also good for my Just glitter cut off key
They're silver in front and they're silver in the back and on the flange. The bright ones come off pretty fast at the end of the day. To wear them with a princess costume is perfect! They were not damaged during transport
Super shoes. The size corresponds, but not on a wide leg
The shoes are beautiful! Poured like diamond)) all pebbles are in place. Very neat and elegant look on the leg. The size grid is the same. Delivery took a little more than a month taking into account the new year holidays. At a price of 771,16 rubles-it's just wonderful!) take-i recommend!
I arrive in less than two weeks. very nice. very good to buy, very good store
Shoes lovely and beautiful
bonito