Set Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Look's very nice, good quality, but have small scratches on the spoons
Very long sent the goods, but this is because of the holiday as i believe. In general, the goods came in excellent condition, there are small scratches and chips. Purchase satisfied recommend store.
Very fast delivery-20 days! It was estimated at 30-35 days. The devices are beautiful, heavy, look very noble, well packed. I recommend!
Very good. Comfortable and original devices. The store is attentive. Delivery month.
Ordered on february 2 received on march 18. Packed well. Each item is packed separately. No damage found. They look very nice))) heavy, for the hand very comfortable) i plan to wash in the dishwasher. If she starts to screw up, i'll write. Delivery sdek courier delivered to the door
Good quality! Thank youuuu
Packing is excellent, everything is packed according to packages. The store immediately wrote after payment. Sending fast. Everything came with delivery to the door to the apartment, for this special respect. I will not attach the photo, all as in the description. The goods are decent, heavy.
Fantastic set of forks and knives spoons, the quality is very good fast shipping and very well wrapped. I'll buy back here
All OK
I really liked the set, a little heavier than usual, but it does not interfere, there is a convenient, although elongated shape. One fork came with scratches. The track was not tracked, but the store reassured, said that everything was on the way.
Went long. Came quickly;-)
Chic appliances! Delivery by courier. I do not know how to behave further but so far i liked very much
Super lot, very heavy and high-quality devices, for such money look very high quality and expensive, the fall is super, each device in a separate bag, after still fixed with an elastic band and two more packages with bubbles, i advise this store, fast delivery, plus the seller sent a compliment to the national style, ordered for 6 people, I will get more, very good devices
Im verry ,verry happy, love it and also good quality
Super!!!!! Very cool!!!!!!! Comfortable beautiful stylish. Quality at altitude!!!