| Size (cm) | 5 | 5.5 | 6 | 7 | 8 | 8.5 | 9 | 10 | 11 | 11.5 |
| Insole Length | 13 | 13.5 | 14 | 14.5 | 15 | 15.5 | 16.2 | 16.8 | 17.3 | 17.8 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boots are good, look stylish on the baby, but for a very long time went
Good shoes! Thank you store!!!
The track was fully tracked. To moscow they arrived in 2 weeks. The store's table is correct.
Everything is fine, i advise
Really cute and perfect size!
The shoes are soft, padosheva bends .. Size 9 on the insole 16 cm. Did not wish that i ordered)
Shoes are cool. In novosibirsk for 4 weeks came
Super beautiful
Cheap and perfect size!
On the insole 16 cm, reached in 14 days
It seems to be all right, smelly of course, but it will fade. But the dent on one shoe was a little upset. I did not straighten up during the night, i hope that it will straighten up more. But for now 4 races. Otherwise good, look more expensive than they cost.
The shoes are just as described, quite accurately described by the store and feels very light, I like it
beautiful
Super! I will take more shoes. For such a price it's just fine, the glue is not a significant minus probably only that the left shoe is a millimeter 2 more than the right))
Shoes are good, i order not the first time, i recommend
TY! I love it! Beautifull boots! Good quality!
What they are cool)) fashionable, soft!!! Very satisfied) walked about a month
Thank you! very fast delivery and shoes as in the photo! Size 22.
Came in 12 days to Ukraine
Mega cool, to say that i'm glad not. What not to say