Size Info:
| Size | 5.5 | 6 | 7 | 8 | 8.5 | 9 | 10 | 11 | 11.5 | 12.5 |
| Inner Length, cm | 13.5 | 14 | 14.5 | 15 | 15.5 | 16.1 | 16.7 | 17.3 | 17.9 | 18.5 |
| Foot Length, cm | 12.5 | 13 | 13.5 | 14 | 14.5 | 15.1 | 15.7 | 16.3 | 16.9 | 17.5 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!!!! polecam
Siii bellas
very nice boots but very big
nice shoes
With the size did not guess. Came 25 size. Color and pattern as in the picture, very light, weight approximately 300 gr. The sole is not rubber, but foamed polyurethane! Well, the child will be easy in them, they do not seem to get wet.
quality isn't very good.
The order was 19 days, very quickly to siberia! Boots are very cool, demi-season. A bit too big, but with a socks warm just right! This store advise, quickly, clearly and qualitatively. Track tracking all over the way. Thank you.
Super shoes! Soft, light! Size corresponds. Shipping fast. I advise the goods.
Beautiful!! They are just as described and fit perfectly. So happy
Awesome, for the spring, autumn is the most it. On the leg look nice
As in the picture, the sole is flexible. Dimensions correspond to 6r = 22r. Thought to wear them in summer in wet weather, but most likely they will be hot, the leg will sweat (((. Reached irkutsk for 17 days-quickly!
Booties cudne. Super. As the picture. Only size little zaduży. Will be on September. Recommend well made.
Wonderful, fast delivery. Size 6 fit for child noszace size 23. Recommend.
Shoes sliczne chociaz for duze. Size 12.5 is such our 29. Recommend sprzedawce.
This jż another first walkers ordered u this sprzedawcy-są gorgeous, express shipping <3
Amazing, very fast shipping. Ordered 02.25, got it 03.14
good shoes. a little bit too big for 12.5 cm feet