- Item Type: Paintings
- Material: Canvas
- Features: Home Decor, Art, Home Decorations, Paintings, Home Accessories
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Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of erjo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://erjo.com.sg
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
15 reviews
100% of buyers enjoyed this product!
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Excellent picture and came very quickly
The order was made on march 1, the parcel came to astrakhan on march 17. The seal is of excellent quality, the hill was packed in a dusting film and a tube so that the picture does not crumble. I advise the goods and the store
The order was made on march 1, the parcel came to astrakhan on march 17. The print of the photo is very cool, the canvas came in the umbilical. Inside was a special stick, so that the canvas did not crumble. Order made in the section, with a friend cheaper. I advise the goods and the store
Got it right as expected, well packed and no damage, arrived on 22 consecutive days and was not taxed in Custom House, my wife.
Looks good quality
As described, thank you.
It's identical as in the description just what i ordered, the store is very kind and attentive very good service
It's good quality, the impression is very good and i loved them, the store is very kind and responsible would buy other pictures again
Good canvas) there are shortcomings, easily scratched.
arrived really quick, less than 3 weeks, simply gorgeous, excellent quality
Ordered a canvas with a picture of a giraffe, the picture came with a marriage, clearly visible scratches, opened a dispute, the store returned half the cost.
It's smaller than peraba is but the quality is very good. I'll buy again
The order was delivered on time. The description corresponds to the goods received. Pictures quality. It remains to insert in the frame. I recommend the store.
It's okay. But it took a long time
Super happy with it, thanks, love the product. Thanks