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Surfboard Double Swivels Leash

19 reviews
100% of buyers enjoyed this product! 211 orders
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  • Item Type: Surfboard Leash
  • Material: TPU
  • Overall Length: 6 ft
  • Leash Diameter: 5.5 mm
  • Features: Water Sport, Leash, TPU Leash, Double Swivels Leash, Surfboard Leash

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of erjo (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://erjo.com.sg

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

19 reviews
100% of buyers enjoyed this product!
5 stars
(18)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
R***o
verifed buyer
21 Mar 2019

It has arrived within the time frame indicated by the store, the color is correct and the measure is also. Touch to check your resistance in the water.

I***o
verifed buyer
6 Mar 2019

Everything ok. Very fast

T***s
verifed buyer
22 Feb 2019

A little big

V***a
verifed buyer
13 Feb 2019

Never had gotten so fast Great product

Customer
verifed buyer
29 Jan 2019

Good quality and only took 15 days

Customer
verifed buyer
26 Jan 2019

It's not bad. Haven't had it in the water yet. One of the screws holding the ankle to the cord is loose but will see how it goes. Cord seems good and I'm happy with the thin profile.

J***s
verifed buyer
19 Jan 2019

Good quality!

J***z
verifed buyer
16 Jan 2019

It looks good quality. Shipping very fast

F***i
verifed buyer
14 Jan 2019

Minimal packaging but items r good...no problem...a pleasure deal with you. Regards.

N***l
verifed buyer
14 Jan 2019

Super!

A***n
verifed buyer
9 Jan 2019

אחלה Product

S***s
verifed buyer
7 Jan 2019

Good product value for money, fast delivery time

R***a
verifed buyer
4 Jan 2019

Overall Looks very nice, haven't tried yet

P***s
verifed buyer
14 Dec 2018

They are perfect, this leash is recommended, excellent quality price.

C***n
verifed buyer
8 Dec 2018

Pretty good for how cheap it is

R***a
verifed buyer
5 Dec 2018

well made, lets see how it handles on the sea.

Customer
verifed buyer
26 Nov 2018

Very fast very great purchase

Y***n
verifed buyer
31 Oct 2018

good

I***n
verifed buyer
29 Oct 2018

Only was 5mm thick instead of the declared 5.5mm.

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